Full Stack Plumbing and Well (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including specific protections for customers who opt in to receive text messages from us.

Information We Collect

We may collect the following information when you visit our website, request a quote, schedule service, or communicate with us:

• Contact information, such as your name, mailing address, phone number, and email address
• Service details, such as the type of work requested, service address, and appointment history
• Communication preferences, including whether you have opted in to receive text messages, calls, or email from us
• Website usage information, such as pages visited and general browsing behavior, collected through cookies and similar technologies

How We Use Your Information

We use the information we collect to schedule and provide plumbing services, respond to inquiries, process payments, send appointment reminders and service updates, and, where you have opted in, send informational or promotional text messages.

SMS and Text Messaging Data

If you opt in to receive text messages from Full Stack Plumbing and Well, we collect your phone number and consent status to send you appointment reminders, service notifications, and, if applicable, promotional messages.

We do not sell, rent, or share your opt-in data and phone numbers with third parties for marketing or promotional purposes.

Your text messaging consent and phone number are used solely to communicate with you about your service with Full Stack Plumbing and Well.

To stop receiving text messages, reply STOP, CANCEL, or UNSUBSCRIBE to any message. We will also honor any other reasonable request to opt out. For help, reply HELP or contact us at info@fullstackplumbing.com. Message and data rates may apply, and message frequency varies.

How We Share Information

Aside from the SMS-specific protections above, we may share your information with:

• Service providers who help us operate our business, such as scheduling software, payment processors, and IT support vendors, under confidentiality obligations
• Legal or regulatory authorities, when required by law
• A successor entity, in the event of a merger, acquisition, or sale of business assets

We do not sell your personal information to third parties.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.

Your Choices

• Opt out of text messages at any time by replying STOP, CANCEL, or UNSUBSCRIBE, or by any other reasonable means indicating you wish to stop
• Opt out of marketing emails using the unsubscribe link in any email
• Request access to, correction of, or deletion of your personal information by contacting us at info@fullstackplumbing.com

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date noted below.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@fullstackplumbing.com.

Effective Date: July 14, 2026