What does Rinnai Tankless Water Heater Error Code 10 mean?

An Error Code 10 on your Rinnai Tankless Water Heater usually means there’s a problem with the venting system. There may be debris blocking the vents or there could be an issue with how the vents were installed.

There are a few things you can do yourself to see if a simple solution will fix your Error Code 10 problem. If these options don’t work, it’s time to call a professional Rinnai tankless water heater expert at Full Stack Plumbing.

Contact us today to schedule an appointment with a Durham, Raleigh, Cary, Chapel Hill, Carrboro, or Pittsboro Plumber.

What to Do if Error Code 10 Shows Up on Your Rinnai Water Heater Readout

A morning of suddenly cold showers may send you running to check your Rinnai water heater. Your unit’s computer screen may show an error code, communicating to you that there’s a problem. If an Error Code 10 appears, it could just be a glitch in the pc board (circuit board). You can try turning the water heater off for a short time and then back on. This might reset the readout back to normal and allow the hot water to flow again. You should also check your ventilation system for any obvious obstructions. Bugs and other debris can sometimes be located and removed to restore the full operation of your tankless water heater. Once you’ve tried these options with no success, you should call the skilled Rinnai water heater professionals at Full Stack Plumbing. Going any further with self-repairs can void your manufacturer’s warranty. And if you don’t have plumbing experience, you could do more damage or even get yourself hurt.

Rinnai Tankless Water Heater Error Code 10 Issues

Your Full Stack Plumbing expert checks several potential issues for you. An Error 10 Code often flashes when there’s something wrong with the ventilation system running from a Rinnai tankless water heater. But there are other reasons you might see this error message. These are a few of the most common issues that can cause a tankless water heater to shut down:
  • Ventilation System Blockage – Debris can build in vent/intake pipes. Build-up can also affect a burner manifold.
  • Venting Improper Installation – Venting ducts may not fit together the right way. Sealant may have been used improperly.
  • Circuit Board Malfunction — A problem with the circuit board that runs the water heater could be faulty. A dip switch may be left on the wrong setting.
  • Improper Manifold Settings – Manifolds can regulate the amount of gas or water that flows in or out of your tankless unit. A problem can lead to a system shutdown and an error code.
These are just a few of the issues that your plumber will be checking. Full Stack Plumbers will look for the simplest and easiest solution first. We don’t want to charge our customers for repairs and parts they don’t need. However, if the issue is a bigger problem, we will discuss the solution with you and be ready to take on a larger repair project.

Expert Rinnai Tankless Water Heater Repair at Full Stack Plumbing

Our expert plumbers are ready to take action if your family suddenly loses hot water. We can tell you what error codes mean and get to work resolving the issue. We are locally owned, and our staff is fully licensed and certified. Full Stack Plumbing offers affordable prices. We also practice transparent pricing. This means you’ll know what you’re paying for and what services you’ll get for your money.

Contact Full Stack Plumbing for Rinnai Water Heater Repair

If your Rinnai tankless water heater suddenly stops working and flashes an error code, don’t hesitate to call the experts at Full Stack Plumbing. Our team of licensed, trained, and fully insured plumbers handles Rinnai water heater repairs and installations in the triangle area, including Chapel Hill, Carrboro, Pittsboro, Raleigh, and Durham. Don’t suffer through any more cold showers! Contact us today to schedule an appointment.

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These are our core values, and this is how we build relationships built on trust. We are not a traditional plumbing company, we are associate owned which means that we will always provide you with exceptional service, innovative practices & fair pricing. As water flows, it can cause systems to break down or backup, that’s why Full Stack Plumbing is always on call for all of your plumbing needs in Pittsboro. Simply stated, Full Stack Plumbing will always keep you in the flow.

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1

Schedule Your Service

When you reach out to us via phone or online through platforms like Yelp, Facebook, or our website, our friendly customer service team will promptly gather your details and help you book a convenient appointment. Choose from our morning or afternoon service windows, and receive immediate confirmation through text.

2

Meet Your Technician

On the day of your service, you’ll get a text with your technician’s name and photo, letting you know they are on their way and will arrive within 30 minutes. Our expert technicians will assess the issue and provide you with transparent estimates for different options (good, better, best) without any obligation. If you decide to proceed, we aim to complete most repairs or installations the same day.

3

Complete and Review

Once the work is completed to your satisfaction, simply finalize the payment using a card or check—whichever suits you best. We don’t accept cash for security reasons. After service, we’ll send an invoice and a request for feedback via email, ensuring everything meets your expectations.

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See What Clients Say About Us

Don’t just take our word for it! Read on to see what our satisfied customers have to say about their experiences with us. From our honest pricing to our exceptional service, discover why residents choose us as their trusted local plumber time and time again.
Elizabeth Marshall
Elizabeth Marshall
00:04 17 Jan 25
Corey was very professional, courteous and patient with my elderly father who had a plumbing issue. Corey explained exactly what he would be doing to fix the issue. Corey and Full Stack were also ethical. An out of town company quoted a repair that was not needed and quoted an extremely expensive repair price. Corey and Full Stack saved my dad money and were able to fix the issue quickly. I will definitely be using Full Stack for any plumbing needs I may have.
Bob Hannau
Bob Hannau
22:47 16 Jan 25
Peyton and crew did a great job!!!
Robert Kim
Robert Kim
23:26 14 Jan 25
The plumbers came when they promised, gave me a fair price for the work, and finished the job quickly! They were very professional! Full Stack always treats us right!!!
Jason Martin
Jason Martin
17:19 09 Jan 25
Very satisfied with Bryan with Full Stack Plumbing. Professional, polite and got the job done. I enjoyed meeting Bryan and his co-worker. Definitely will be calling Full Stack for future plumbing needs
B CM
B CM
13:28 08 Jan 25
These guys are always the best
Justin Brewer
Justin Brewer
16:00 07 Jan 25
I have used Full Stack twice now, and both times they have been very professional and helpful. I had a busy schedule on the day of my service with kid drop-offs and school delays, but they worked around my timeline and serviced my tankless hot water heater. JJ was especially helpful and communicated what was being done clearly and professionally. I have recommended them to my neighbors because they do an excellent job.
Emily O'Barr
Emily O'Barr
23:58 19 Dec 24
My experience was exceptional!!!! Jeff and his helper were amazing & I’m very grateful I found you guys!!
Joseph Heil
Joseph Heil
18:59 18 Dec 24
Excellent service. Curry and his crew did great work, communicated well, and left the job site spotless. I highly recommend Full Stack.
Richard Thorne
Richard Thorne
19:02 04 Dec 24
Once again Full Stack hits a home run! Pretty bad leak at the outdoor hose bib. Have me a price, seemed simple to fix. Then they found it more difficult as it was installed incorrectly from previous plumbers, they got right to it, fixed it in a very timely fashion, took pics to show me everything and charged me original price. Oh, the young fellas they have working are great! Really an outstanding experience again. They are my new plumbers and I’m spreading it far and wide. Full Stack Rocks! Rich T
Alan Eisenberg
Alan Eisenberg
17:12 11 Nov 24
Your representatives were very professional and great to work with. They did an excellent job.
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